Expect to receive your order within 5-10 business days, depending on your location. Please note that delivery times may be affected by extraordinary weather events or other unexpected circumstances.
We offer complimentary tracked shipping on all orders, covering both rural areas of New Zealand and Australia. All customs duties and taxes are handled by us to ensure a hassle-free delivery process.
To prevent any shipping delays, please provide an exact and complete address. Our team will review your address details before shipping and may contact you via email if any clarifications are needed.
The completion of your order is confirmed when the tracking system reports successful delivery to your specified address. Please note, once delivery is confirmed, we cannot be held responsible for any lost or stolen packages.
For additional inquiries regarding shipping and delivery, please reach out to us by email at info@seqleds.co.nz or visit our Contact Us. Ensuring your satisfaction with our shipping and delivery services is our primary goal, and we strive to offer you a smooth and efficient experience.